Privacy Policy

Effective Date: 5/6/2026

Intory Networks Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and business information is collected, used, and disclosed by Intory in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India.

1. Information We Collect

We may collect and process the following data about you and your business:

• Business Identity Data: Company name, GSTIN, PAN, trade licenses, and business addresses.
• Personal Contact Data: Name, email address, and phone number of the authorized representatives.
• Financial & Transaction Data: Bank account details, UPI IDs, payment histories, ledgers, and order data generated on our platform.
• Technical Data: IP address, browser type, device information, and usage metrics collected automatically.

2. How We Use Your Data

Your data is strictly used for the following operational purposes:

• To facilitate B2B transactions, order processing, and ledger management.
• To verify the authenticity of businesses registering on the platform.
• To send administrative information, including updates, security alerts, and support messages.
• To comply with statutory and legal obligations under Indian law.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your data to third parties. Your data may only be shared under the following circumstances:

• With associated business partners (e.g., wholesalers) to fulfill orders and settle ledgers.
• With trusted third-party service providers (e.g., cloud hosting, payment gateways) bound by confidentiality agreements.
• If required by law enforcement, government agencies, or courts in India to comply with legal processes.

4. Data Loss & Security Disclaimer

While we implement reasonable security practices to protect your data, no method of electronic transmission or storage is 100% secure. Intory Networks Pvt. Ltd. shall not be held legally or financially liable for any loss, corruption, or exposure of data resulting from cyber-attacks, server failures, third-party breaches, or force majeure events. Users are strongly advised to maintain independent backups of their critical business data.

5. Grievance Officer

In accordance with the Information Technology Act, 2000, if you have any grievances regarding data privacy, you may contact our Grievance Officer at support@intory.in or write to our headquarters in Jaipur, Rajasthan, India.